Q: Tell me about Manito® brand.
A: Manito® is the registered trademark of Total Kids Corp. in Korea. Manito® is a highly reputable brand for its innovative design and quality of baby products specialized in stroller accessories since 1999 and has become the "must have" baby product brand nationwide in Korea. Manito® products are already very popular in China, Japan and several countries in Europe.
All of Manito® products use non-toxic, eco-friendly material which is free from any endocrine substances such as phthalate compounds and they were tested and certified by FITI Testing & Research Institute in Sounth Korea, a U.S. CPSC accredited testing laboratory. Also, Manito® uses fabrics certified to Oeko-Tex® Standard 100 on select products. Health and safety for the babies are Manito®'s number top priority.
Manito® is the first in the industry worldwide to adopt flat surface UV resistant optical sheet on the stroller covers to overcome optical distortion found on vinyl based covers that are easily wrinkled which obstructs view on the baby sitting inside the stroller. By applying this flat surface UV resistant optical sheet, not only it protects your baby from UV Rays but also provides non obstructed views.
Q: Is your Manito® products genuine?
A: Yes. All of our Manito® products are genuine, which are directly supplied Total Kids Corp., in Korea, the owner and the manufacturer of Manito®. They are all Made in Korea which guarantees for high quality. Manito® USA is the exclusive licensee of Manito®'s distribution in the United States.
Q: Are there any imitation of Manito® products in the market?
A: Being a successful brand in Korea and several other countries worldwide, it's been reported that there are imitations being produced and sold over the web and in several retail locations in metro NY/NJ area.
Most of them are being sold under a different brand name but the look is very identical or even same which can easily be confused by the consumers if not familiar with Manito® products. Those imitation products are produced using inferior materials and poor craftsmanship and being sold cheaper than originals. Consumers should aware that use of inferior materials on these products may be hazardous to the babies because most of them are not tested for industrial safety standards for hazardous materials.
We strongly recommend our consumers to only purchase Manito® products at authorized retailers listed on our website and check for label "Imported and distributed by Manito® USA" in the product packaging before purchasing. Checking for this label guarantees the authenticity of the products. If you are unsure about the authenticity of the product just contact us so we can help you identify. List of authorized Manito® retailers can be found on our website.
Q: So tell me a little more about the imitation products.
A: It's been reported that the UV protective windows used on imitation stroller weather shields do not block 99% UV Rays as it's claimed on the product packaging. There is a strong plastic odor that does not go away for days. Craftsmanship is poor and materials are cheap therefore they break easily. It says "Made in China" in the back of the product packaging.
Q: Can you tell me more about UV Protective Window on the stroller covers?
A: All Manito® stroller covers are equipped with UV Protective Window which screens up to 99% of UV rays protecting baby's vision which is especially important during the vision developing stages in the early ages. Manito® is the first in the industry to introduce UV Protective Windows on the stroller covers. All of Manito® products are protected by U.S. and international copyright and intellectual property laws.
Q: So what is so special about the UV Protective Window on stroller cover?
A: Clear flat surface UV Protective Window was developed and applied to Manito® stroller covers to protect babies from UV rays and to overcome refraction and optical distortions which is commonly found on common plastic/vinyl stroller covers. Refraction and optical distortions are found on plastic/vinyl cover which may cause dizziness and tiredness in the eyes because of it doesn't stay flat.
Q: What is the difference between Manito® Breath Original, Breath Pro Plus and Royal Plus Seats?
A: Basically materials used on these products are the same. Only difference is the overall size of the seat pads. Pro Plus Seat doesn't have the head support piece and shoulder support pad. The thickness of Pro Plus Seat is the same throughout the product. Royal Plus Seat has the same thickness on the body and leg portion of the pad as the Pro Plus Seat. But on each side of the head support area is thicker than the middle part of the head rest and shoulder support pad can be removed to provide same thickness as the body portion of the seat pad. Original Seat Pad was introduced to offer more affordable and easier to use breathable seat pads. Thickness the same as Pro Plus but there is a difference in shape and size because it has the head portion. Please refer to the products images shown on the website. In general we recommend Royal Plus Seat for infants or smaller babies and Pro Plus Seat for bigger babies and toddlers.
Q: Can Manito® breathable seat pads used all year round?
A: Yes. Many consumers think that it's good only for the summer times thinking that it's a cooling seat pad. It is true that it's a cooling seat pad which provides ease of air flow to decrease temperature when it's hot. But at the same time during when it's cold, it acts like duck down providing insulation and warmth by allowing the body heat to circulate through the seat pad. And ultimately it's soft cushion provides comfort all year round.
Q: Is your Return & Exchange Policy same if I buy from Amazon.com and eBay?
A: Yes. Whether you buy from ManitoShopUS.com or Amazon.com, you are covered with the same return and exchange policy we offer from ManitoShopUS.com. Please refer to Return & Exchange Policy page for details.
Q: Do you have any other Manito® products besides what you currently have in ManitoShopUS.com?
A: Unfortunately not at this time but keep checking our site. We try hard to bring in new products every season. If you have a specific inquiry about other Manito® product that you would like to see them being available here please send us an email.
Q: I purchased from a non-authorized retailer and I'm having some problem with my purchased item. Can you help?
A: Unfortunately, we can only support products purchased from our authorized retailers. Therefore, we encourage consumers to avoid purchasing gray market goods since they are not covered by any support or warranty.
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